When you need experts who can handle unplanned events, upgrades or changes in the configuration of automated systems, Emerson global network will bring engineers with deep industry knowledge onsite to work within your teams as long as you need assistance.
Our Resident Engineer program can bring Emerson engineers skilled in preventative maintenance, configurations, system integrations and troubleshooting to your site for the duration of time you need, whether it’s measured in days or years. Our engineers come with years of experience in Emerson’s Global Service and are prepared to assist in your PACSystems deployments and help you maximize the benefits of your automated systems.
With Emerson’s Emergency Onsite Service, you can dispatch our consultants at any time to tackle unplanned events that can result in system failures, downtime and safety risks. We’ll help you normalize plant operations as quickly as possible and can also review its performance and configuration to reduce the chance of future problems while increasing system reliability.
Specialized Services
Enhancing your plant’s automation is a complex process that may require a variety of lifecycle services as you retire parts of your system and integrate new capabilities. With Emerson, you can keep your plant at peak performance by utilizing targeted services that cover the range of your needs, including:
Spare parts management. Failure of hardware components can lead to costly disruptions when replacements are not available. Emerson’s global supply network expedites the delivery of spare parts, helping you avoid excess overhead on surplus spares and keep your systems productive and online.
System upgrades. Dispatch our experts to help you transition to a new system, implement updates and improve cybersecurity through layered software and hardware security solutions.
Preventative maintenance for PAC Systems. Emerson consultants can help you make informed business decisions by highlighting potential performance issues, assessing system lifecycle and health and anticipating hardware obsolescence.
Sustain program. Reduce the risk of decreased production during the modernization process. Our sustain agreements include a thorough, customized system evaluation that can minimize downtime and determine support costs as your plant transitions to new hardware and software solutions.
Outdated controllers like Series 90-30 or 90-70 are limiting your ability to benefit from Industry 4.0. Upgrade to the industry leading PACSystems RX3i today – with zero hassle – and benefit from higher speeds, better performance, and optimized outcomes through secure access to real-time information and Edge analytics. If it seems too daunting a task, or if your situation is particularly complex, Emerson’s experts are here for you. Our teams will help you upgrade in as little as two hours.
New technology requires new skills, and your employees need to keep up with the pace of change in automated systems. Emerson is ready to help you maximize return on investment and address gaps in a skilled workforce with a robust range of educational services. We offer courses on control programming and logic for our PAC System PLCs, controllers, interfaces and Movicon software solutions that can keep your workforce up to date with your technology and better prepared to optimize performance and value of your automated processes.
Certified Emerson instructors offer classes that will increase application expertise and provide the benefit of practical experience in the field. Since our customers’ needs are diverse, we make attendance simple by offering e-learning and virtual classrooms as well as regional training centers and the option to bring instruction directly to your facility. We will also customize training programs to fit your specific job or application requirements.
